Queens Public Library's "Ask a Librarian" email reference service provides answers to basic information requests or direction to specific reference sources. Many questions can be answered within 24-48 hours. However, more complicated questions may take longer. Have additional questions about this service? Click here for more details.
Tip: Before asking your question, let us know if you have checked the following sources:
Who may use this service?
While all questions are welcome, priority is given to questions from customers in New York State and to questions pertaining to Queens Public Library's collections, programs and services.
What kinds of questions can I ask?
Ask-a-Librarian is a ready-reference service where librarians provide brief, factual answers to the following types of inquiries:
- Queens Public Library's print and multimedia collection
- Community information about Queens
- Access to and use of online articles from newspapers, magazines and journals from QPL's research databases
- Government and statistical information
- The Electronic Databases & Recommended Internet Sites
- Queens Public Library Events
What kind of answer will I get?
If you have asked a specific, factual question, you will get a brief answer. If you have asked a question with a broader scope, you may get a possible place to check or start your research.
Can I ask questions about my library card account?
Library card account information is available online using the My Account service.