Workers’ Compensation Administrator


The Workers’ Compensation Administrator is responsible for managing and investigating all matters involving employee injuries, claims, litigation or potential litigation and providing risk management solutions and advice to staff.  Performs other duties as required.

Workers’ Compensation Board and Forms Management

  • Prepares and executes Workers’ Compensation Board (“WCB”) and OSHA forms, as required.
  • Reviews forms for accuracy.
  • Authorizes payments and restorals to employees and payment registers to medical providers, law firms, vendors and other entities within WCB deadlines.

Internal Accident Reporting and Follow-Up

  • Processes employee accident reports and conducts follow-up interviews.
  • Updates and maintains electronic data and paper files.
  • Analyzes loss history to determine patterns and trends.
  • Reports findings and suggests/implements methods to mitigate exposures.
  • Determines if a site visit should be conducted to ensure typical health & safety standards/guidelines and/or recommendations are being followed.
  • Monitors and reports on deviations.
  • Consults with Risk Management and other departments on mitigating exposures.

Workers’ Compensation Case Management

  • Routinely reviews and manages established worker's compensation cases.
  • Investigates and prepares for WCB hearings on an ongoing basis.
  • Coordinates with and prepares staff to attend hearings at the WCB; may attend WCB hearings.
  • Understands and enforces Library Policies & Procedures.
  • Monitors injured employee's use of time.
  • Handles requests for information by attorneys, third-party administrators and other entities.
  • Gathers and prepares pertinent information (i.e., pictures, statements, opinions and investigative material) as needed.
  • Provides disposition recommendations for each aspect of a case, such as light duty, assigning case workers, arranging IME’s, authorizing surveillance, and proposed settlements.


  • High School Diploma or equivalency required; college degree preferred.
  • Minimum of 3 years’ experience in Workers’ Compensation, Risk Management, Human Resources or a related field required.   
  • Strong written and oral communication skills with an ability to analyze spreadsheets and write reports and business correspondence.
  • Strong analytic skills with an ability to solve problems where limited standardization may exist. 
  • Ability to interpret instructions in written, oral, diagram or schedule form.  Ability to work on teams.
  • Occasional travel required


Queens Library is a national and international leader in the delivery of public library service. Innovation and leadership are the hall marks of Queens Library. Our mission is to meet the needs of the community by offering lifelong learning opportunities and ensuring there is a positive impact in the community. Queens Library fulfills its goals by embracing innovation and change. With a history of offering pioneering programs that meet the diverse needs of the most diverse county in the US, Queens Library is a place where innovation and leaders are welcomed. Queens Library a private, non-profit corporation located in Queens, New York and includes 65 service locations with 1,700 employees.

Queens Library is the proud recipient of the following awards: 2009 Library Journal, Library of the Year, 2014 ALA/Information Today, Library of the Future, 2013 ULC Top Innovators, 2013 American-Architect's Building of the Year (Queens Library at Glen Oaks).


Please send your resume and cover letter to Employment@queenslibrary.org and reference “Workers’ Compensation Administrator - QLWEB” in the subject line. Resumes will only be accepted by email. 

The Queens Library is an Equal Opportunity Employer.