The Assistant Director of Children, Youth and Family (CYF) Programs and Services falls within the larger scope of formal and informal learning at Queens Public Library (QPL) and specifically within the Program and Services Department (PSD).  In partnership with the Director of Programming and staff, the Assistant Director will create a vision and set goals for CYF programs and services while defining the resources needed to develop and implement innovative, engaging and inspiring offerings system-wide and at all local community libraries. The Assistant Director will identify and implement new program partners and presenters for CYF services and enrichment programs that align with QPL’s strategic goals. The Assistant Director must possess a sensitivity and commitment towards ensuring an equitable distribution of programs and services throughout the branches of the QPL system that meet the needs of the diverse and changing populations of Queens. 

  • Co-creates a mission, vision and strategic plan for CYF programs and services based on external and internal data for Queens’ residents that will support all of QPL’s community libraries.
  • Identifies trends, needs, and statistics that will inform general CYF programming and services (in person, virtual and hybrid) paying attention to data for specialized populations.
  • Supports assessments of community needs using information derived from census data, focus groups, library staff, surveys and other research methods.
  • Assists the Director of Programming to plan, expand and implement existing and new programmatic initiatives and facilitate a more cohesive, streamlined approach to programming.
  • Leads new initiatives that includes the development of program outlines and evaluations, hiring of staff to lead programs, and devising ways to market and schedule these programs. 
  • Collaborates with other PSD units such as Community Health, Adult and Older Adults, and New Americans Program; other QPL divisions and departments, such as Community Learning and Community Outreach, and community libraries across Queens.
  • Collaborates with and expands the roster of external partner organizations to bring programs and exhibits targeted for early learners, children, youth and their families to community libraries.
  • Works in collaboration with PSD’s Strategic Planning and Operations division, create systems and processes to document attendance, assessments, and other data and prepare activity reports for the Director.
  • Develops a system to vet and evaluate vendors.
  • Leads, collaborates with, supports, and conducts performance reviews for an experienced team of program staff.
  • Prioritizes programmatic objectives and determines effective use of programming staff capacity alongside the Director of Programming.
  • Provides routine mentoring opportunities for staff to obtain the assistance needed to build their capacity to grow professionally in their field.
  • Utilizes QPL databases to submit timesheets, budget information, and program attendance.
  • Assists with the oversight of budgets and contracts for CYF programs.
  • Manages data collection and reporting for grants.
  • Participates with other PSD departments in maintaining and sourcing a comprehensive list of vendors.
  • Assists the Director as needed to create data dashboards and reports that will be useful for making strategic plans for long-term program sustainability.
  • Sets goals and metrics alongside CYF team and through frequent visits to community libraries.
  • Supports the work of CYF committees as needed.
  • Assists in the planning of system-wide initiatives with a lens on CYF audiences.
  • Assists leading PSD and local programs, as needed.
  • Creates goals and plans that support the scheduling, designing and administering of
  • training for CYF and Library staff that is responsive to professional development needs and customer’s expectations.
  • Performs other duties as assigned.

**The schedule for this position will include Saturdays and evenings as required. Will be required to travel to and from library sites and other locations within the borough of Queens regularly. **


  • Bachelor’s Degree required.
  • A minimum of four years of experience in early learning, children, youth and/or family program management and experience in developing and evaluating program models.
  • Strong leadership and management experience skills, with a minimum of three years managing multi-faceted teams.
  • Ability to select and successfully operationalize innovative programs.
  • Must have excellent written and verbal communication skills, interpersonal skills, customer service skills, and expertise in M.S. Word, Excel, PowerPoint, and related technology skills, including familiarity with using digital platforms such as WebEx and Microsoft Teams.
  • Highly self-motivated and driven by a strong work ethic to take initiative to drive improvements and achieve goals.
  • Strong interpersonal skills with an ability to build a positive rapport and interact effectively with diverse audiences in a team environment working in a multi-faceted organization.
  • Must be detail oriented and able to manage multiple projects with competing deadlines.
  • Experience in a library and/or nonprofit work environment.


  • Master’s Degree in Education, Museum Studies, Humanities, Public Service or ALA accredited Master’s in Library Science or related field preferred.
  • Demonstrated ability to conduct research and perform needs analysis to inform best practices and program development for diverse populations. 
  • Experience working with the NYC Department of Education a plus.
  • Valid Driver’s License.


Queens Public Library is a national and international leader in the delivery of public library service.  Our mission is to transform lives by cultivating personal and intellectual growth and by building strong communities. Queens Public Library welcomes innovators and leaders to contribute to a long history and dynamic future of serving the most diverse county in the United States. Queens Public Library is a private, non-profit corporation with 1,700 employees serving 66 locations.

TO APPLY:  Please email your resume and cover letter to: QLcareers@queenslibrary.org  and reference “Assistant Director of Children, Youth and Family Programs and Services - INTERNAL” in the subject line. Resumes will only be accepted by email. 

Starting annual salary is 84,104.

The Queens Library is an Equal Opportunity Employer.