Senior Investigator


This position is responsible for providing protection and security to Library customers, staff, property and assets. Conducts investigations of criminal activity against the Library and Library staff while in the performance of their duties. Conduct research and personal interviews in accordance with all local, state and federal laws and regulations. Analyze all necessary information and documents related investigations. Performs inspections of physical security systems and prepares work orders to correct deficiencies on security equipment, alarm panels and computers.  Makes recommendations to ensure that all library facilities have adequate protection from unlawful intrusions and other criminal activity. Act as a subject matter expert where applicable and will provide testimonials regarding the incident and the process and/or tools utilized to identify the subject (s) and/or loss. Represent security operations department on various market and/or area level committees and working groups. Conducts briefings with departmental management, and law enforcement as necessary. Maintains communication with all Library agencies.  Maintains regular contact with local police authorities.  Interacts with all law enforcement agencies as required. Conducts physical security risk assessments to ensure that the Library meets or exceeds the recommendations that are made by the Office of Homeland Security.  Develops, implements and maintains security and safety programs for the Library.  Using crime prevention techniques, develops and delivers safety training to all staff. Participates in developing recommended changes and/or updates to written policies relevant to areas or expertise. May supervise security workforce on a weekly rotational basis. Serves as a back-up to the Fire Safety Manager. Prepare departmental reports. Performs other duties as assigned.

Schedule will include Saturdays and evenings.


A High School Diploma or General Equivalency Diploma and 5 years of investigation experience including supervisory experience in the security field or law enforcement required.  Bachelor’s Degree in Criminology, Police Science or related field preferred in combination with 1 year of investigation and supervisory experience in the security/ law enforcement.  Must possess a clean and valid driver’s license and 2 years of driving experience.  Excellent written and verbal communication, interpersonal and customer service skills required.  Must be proficient with MS Word, Excel and Outlook. 


Queens Borough Public Library, a private non-profit corporation located in Queens, New York, is a national and international leader in the delivery of public library service. The Queens Library includes 65 service locations with 1,700 employees.


Please send your resume and cover letter to employment@queenslibrary.org and reference “Sr. Investigator - EXT” in the subject line. Resumes will only be accepted by email.

The Queens Library is an Equal Opportunity Employer