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Uniformed Security Guard Supervisor

DUTIES AND RESPONSIBILITIES:

  • Supervises and oversees Library Attendant Guards and Watchpersons at the Central library. Recommends and implements appropriate disciplinary actions when required. Reports disciplinary actions taken to supervisor.
  • Performs all the duties of a Library Attendant Guard and/or Watchperson, including but not limited to, patrolling the internal and external grounds of the Library.
  • Maintains order in the library and enforces library policies intervening in situations involving customers and/or employees that pose a threat to the safety of persons in the Library. 
  • Verifies employee identification, greets visitors and issues approved visitor passes.  May be assigned to operate elevators and/or monitor the 1st Floor lobby security console at Flushing as needed. 
  • Prepares and conducts job performance evaluations of Library Attendant Guards and/or Watchpersons and prepares to Investigations & Security Department (ISD) reports when required.  
  • Supervises contract security assigned to Queens Library facilities when necessary. Supervises security staff assigned to special events. 
  • Tracks sick time and attendance issues of Library Attendant Guards and/or Watchpersons and reports findings to supervisor.
  • Responsible for ensuring that all security staff are in proper uniform and have appropriate equipment when necessary. 
  • Supervises the closing procedures ensuring that bathrooms and public areas are clear of customers, and that all staff and customers have properly exited the facility.
  • Performs other duties as required.        

The schedule for this position will include evenings, overnight shifts and weekends.

MINIMUM QUALIFICATIONS:

  • High School Diploma or General Equivalency Diploma required.
  • New York State Guard License required. Certificate of Fire Watch Guard F03 issued by the New York City Fire Department preferred. 
  • One (1) year of full-time supervisory security experience required. 
  • Must be available 24 hours, 7 days a week. 
  • Must have proficient writing and communication skills. Basic understanding of Microsoft Word and Excel required.

PHYSICAL DEMANDS/ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required to utilize a computer to enter and retrieve information; and to communicate with other staff members as well as with external customers.  Use of telephone, copier, fax and desktop computer other office equipment. Must occasionally lift and/or move up to 25 pounds.   May use a computer/video display terminal for up to 8 hours per day.  Ability to stand for up to 8 hours per day.

ABOUT QUEENS LIBRARY:

Queens Library is a national and international leader in the delivery of public library service. Innovation and leadership are the hall marks of Queens Library. Our mission is to meet the needs of the community by offering lifelong learning opportunities and ensuring there is a positive impact in the community. Queens Library fulfills its goals by embracing innovation and change. With a history of offering pioneering programs that meet the diverse needs of the most diverse county in the US, Queens Library is a place where innovation and leaders are welcomed. Queens Library a private, non-profit corporation located in Queens, New York and includes 65 service locations with 1,700 employees.

Queens Library is the proud recipient of the following awards: 2009 Library Journal, Library of the Year, 2014 ALA/Information Today, Library of the Future, 2013 ULC Top Innovators, 2013 American-Architect’s Building of the Year (Queens Library at Glen Oaks).

TO APPLY:  Please send your resume and cover letter to QLcareers@queenslibrary.org and reference “Uniformed Security Guard Supervisor, Central - QLWEB” in the subject line. Resumes will only be accepted by email. 
 
The Queens Library is an Equal Opportunity Employer.