New York City. Department of Housing Preservation & Development.
Heat and Hot Water Hotline.

Address:100 Gold Street New York NY 10038
Telephone(s):3-1-1
World Wide Web: http://www.nyc.gov/html/hpd/html/tenants/heat-and-hot-water.shtml
TTY/TDD:212-504-4115

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Description:

Call with complaints of no heat, no hot water, leaks, maintenance problems, etc. Repeated calls are necessary. The owner must provide heat from October 1 to May 31. The indoor temperature must be at least 55 degrees between 10 PM and 6 AM whenever the outside temperature is below 40 degrees, and at least 68 degrees between 6 AM and 10 PM whenever the outside temperature is below 55 degrees. The landlord must provide hot water at all hot water outlets at a constant minimum of 120 degrees at all times. NYC Administrative Code, Section 27-2029 and 2031. The Department of Housing Preservation and Development also offers information on affordable housing throughout the city.

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Hours:

Mon.-Fri., 8:00 a.m.-4:30 p.m.

Admission Requirements/Documents:

Callers must give their names and addresses.

Fees/Methods of Payment:Free.

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