Civil Service Study Guides

Print and Online Collection

The Social Sciences Division provides access to a growing collection of over 500 Civil Service Study Guides. These Guides may be checked out for twenty one (21) days and can be renewed up to three times. In addition to the circulating collection, reference copies are available for most of the titles. Please note: Reference materials may only be used in the library. They cannot be checked out. The Civil Service Collection is located against the office in Social Sciences. Ask the Librarian OR check the binder for the special Call Number. You can also access selected practice tests on The Learning Express Library, found under “Research Databases” on the Queens Library website. Exams include: Federal Clerical, Postal Worker, Cosmetology, EMT-Basic, Paramedic, Firefighter, and general civil service exams. Law Enforcement exams are also included, such as Police Officer, Court Officer, and Treasury Enforcement Agent.

Links to Civil Service Websites, Publishers, &Bookstores
DCAS NYC Civil Service Employment Run by the Department of Citywide Administrative Services, this site contains information about New York City civil service employment opportunities and exams. Included are weekly and monthly exam schedules and application forms.
New York State Department of Civil Service An exhaustive listing of Civil Service jobs available in New York State, monthly schedules of Civil Service Exams, Promotional Exams, and links to career options with New York State.
MTA NYC Transit This site contains the Open Competitive Examination Schedule for the Metropolitan Transit Authority (MTA).Includes Notice of Exams, application, and test dates.
NYS Unified Court System Examination and position information in the New York State Courts.
National Learning Corporation – Passbooks Publisher for most of our Civil Service Exam Books. Accepts Phone, Fax, and Mail Orders. Phone: (800) 632-8888; NY Residents: (516) 921-8888. Need the book tomorrow? That's easy! Call 1-800-645-6337 -- place your order before 12:00 p.m. (Eastern) for UPS Next Day delivery [additional fees apply].
Civil Service Book Shop 89 Worth St. (Between Broadway and Church St.), New York, NY 10013 Phone: (212) 226-9506.

Barnes & Noble
Bay Terrace Shopping Center, 23-80 Bell Blvd., Bayside, NY 11360 Phone: 718-224-108 Austin Street, 70-00 Austin Street, Forest Hills, NY11375 Phone: 718-793-1395 Utopia Center, 176-60 Union Turnpike, Fresh Meadows, NY 11366 Phone: 718-380-4340

List of Civil Service Test Guides | A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P |Q| R | S | T | U | V | W-X-Y-Z |
Accountant, Auditor
Addiction Counselor
Addiction Specialist
Admin. Superintendent of Buildings & Grounds
Administrative Aide
Administrative Manager
Administrative Staff Analyst
Air Traffic Controller
Airport Security Guard
Alcoholism Counselor
Alcoholism Rehabilitation Consultant
Allied Health Professions Admissions Test (AHPAT)
American Foreign Service Officer
Assistant Actuary
Assistant Bridge and Tunnel Maintainer
Assistant Building Electrical Engineer
Assistant Business Officer
Assistant Chemical Engineer
Assistant Civil Engineer
Assistant Electrical Engineer
Assistant Gardener
Assistant Land Surveyor
Assistant Mechanical Construction Engineer
Assistant Mechanical Engineer
Assistant Program Specialist (correction)
Assistant Retirement Benefits Examiner
Assistant Station Supervisor
Assistant Supervisor of Electrical Installations
Assistant Supervisor of Electronic Equipment
Assistant Train Dispatcher
Assistant Transit Management Analyst
Assistant Workmen's Compensation Examiner
Associate Budget Analyst
Associate Cashier
Associate Education Analyst
Associate Fraud Investigator
Associate Investigator
Associate Park Service Worker
Associate Project Manager
Associate Public Information Specialist
Associate Real Property Manager
Associate Staff Analyst
Associate Traffic Enforcement Agent
Associate Transit Management Analyst
Attorney's Assistant
Auto Equipment Inspector
Auto Machinist
Auto Mechanic
Auto Shop Foreman
Automotive Serviceman
Bank Examiner
Bank Teller
Beginning Clerical Worker
Boiler Inspector
Border Patrol Agent
Border Patrolman
Bridge & Tunnel Maintainer
Bridge and tunnel officer
Bridge Operator
Bridge Painter
Building Custodian
Building Equipment Mechanic (USPS)
Building Maintenance Custodian (USPS)
Building Maintenance Supervisor
Building Manager
Bus Dispatcher
Bus Driver
Bus Maintainer, Group A
Bus Maintainer, Group B
Bus Operator
Bus Operator, Conductor (NYCTA-MABSOTA)
Bus Operator/Conductor
Business Promotion Coordinator
Call center representative
Campus Peace Officer --patrol officer
Campus Safety Specialist
Campus Security Guard
Car Inspector
Car Maintainer, Group A
Car Maintainer, Group B
Car Maintainer, Group E
Car Maintainer, Group F
Case Worker
Cashier II
Cashier/Cashier I
Census Bureau Enumerator
Chemist Trainee
Chief Housekeeper
Chief Stationary Engineer
Chief Support Investigator
Child Protective Services Specialist
Child Support Specialist
Child Welfare Specialist
City Assessor (use Assessor)
City Planner (use Urban Planner)
Civil Service Arithmetic and Vocabulary **GENERAL BOOK**
Civil Service Exams **GENERAL BOOK**
Civil Service Grammar and Usage
Civil Service Handbook of Tests**GENERAL BOOK**
Civil Service Reading Comprehension Test**GENERAL BOOK**
Civil Service Vocabulary **GENERAL BOOK**
Claims Clerk
Claims Examiner (&Worker's Compensation)
Claims Examiner Aide
Claims Investigator
Cleaner (Transit Authority)
Clerical and Administrative Support Positions
Clerical Associate
Clerical Exams
Clerk – Income Maintenance
Clerk – Stenographer
Coastal Resources Specialist
Code Compliance Specialist
Collection & Civil Prosecution Specialist
Collection Agent
College Administrative Assistant
Communication Electrician
Community Development Specialist
Community Service Aid
Compensation Claims Investigator
Compensation Investigator
Computer Aide
Computer Associate (Operations)
Computer Associate (Software)
Computer Associate (Technical support)
Computer Operator
Computer Programmer analyst
Computer Specialist
Computer Specialist (Applications Programming)
Computer specialist (Database Administration)
Computer Specialist (Systems Programming)
Computer Technician
Construction Project Manager
Contract Specialist
Correction Counselor
Correction Counselor Trainee
Correction Officer
Correction Officer Trainee
County Clerk
Court Assistant
Court Clerk
Court Office Assistant
Court Officer
Court Reporter
Crane Operator
Crime Victims Advocate
Crime Victims Program Monitor
Crime Victims Specialist
Criminal Justice Policy Analyst
Criminal Justice Program Representative
Custodial Laborer(USPS)
Custodian Engineer
Customer Service Representative
Customs Inspector

Dairy Products Specialist
Data Conversion Operator (USPS)
Data Entry Clerk
Day Care Center Aide
Dental Assistant
Dental Hygienist
Deputy U.S. Marshal -- Special Agent
Developmental Aide Trainee
Developmental Disabilities Secure Care Treatment Aide
Developmental Specialist
Director of School Facilities and Operations
Disaster Preparedness Program Representative
Drafting Technician
Driving School Instructor
Drug Enforcement Agent

Education Analyst
Election Inspector
Electrical Engineer
Electrical Engineering Draftsman
Electrical Engineering Trainee
Electrician - Electrician's Helper
Electrician (Automobile)
Electrician's Helper
Electronic Equipment Maintainer
Electronic Technician
Elevator Inspector
Elevator Mechanic
Elevator Mechanic's Helper
Eligibility Specialist
Emergency Dispatcher (use 911 Operator)
Employment Interviewer
EMT – Emergency Medical Specialist Trainee
EMT – Emergency Medical Technician
Engineering Technician
Engineering Technician Trainee
Environmental Analyst
Environmental Chemist I
Environmental Conservation Officer Trainee
Environmental Educator
Environmental Enforcement Specialist
Environmental Police Officer
Equipment Operator
Evidence Control Clerk
Excise Tax Investigator

F.B.I. Special Agent
Farm Products Grading Inspector
Federal Civil Service Jobs
Federal Law Enforcement Exams
Ferry Terminal Supervisor
File Clerk - General Clerk
Fingerprint Technician
Fingerprint Technician Trainee
Fire Alarm Dispatcher
Fire and Safety Representative
Fire Guard
Fire Prevention Inspector
Fire Protection Inspector
Fire Protection Specialist
Firefighter Interview
Food Inspector
Food Inspector Trainee
Food Service Manager
Food Service Worker
Foreign Service Agent (use American Foreign Service Officer)
Foreman (Track)
Forestry Technician

Garageman (USPS)
Garageman-Driver (USPS)
General Aptitude Test Battery **GENERAL BOOK**
General Superintendent (sanitation)
General Supervisor of Building Maintenance (Construction)
General Test Practice for 101 U.S. Jobs **GENERAL BOOK**

Habilitation Specialist
Handbook of Tests
Health Aide
Health Facility Management Assistant
Health Planner
Health Unit Coordinator
Heating Plant Technician
High Pressure Plant Tender
Highway Repairer
Highway Transportation Specialist
Histology Technician
Hoisting Machine Operator
Home Health Aide
Hospital Care Investigator
Hospital Patient Services Clerk
Housing Assistant
Housing Exterminator
Housing Inspector (see Inspector (Housing))
Housing Maintenance helper
Housing Manager
Housing Patrolman
Housing Specialist
Human Rights Specialist

Immigration Inspector
Information Technology Aide
Information Technology Technician
Inspector (construction)
Inspector (housing)
Institution Steward
Insurance Adjuster
Insurance Broker
Insurance Examiner
Intensive Case Manager
Internal Revenue Agent
Interpreter (Spanish)
Inventory Control Clerk

Job Opportunity Specialist
Job Training Specialist
Junior Building Custodian
Junior Engineer
Juvenile Counselor

Key Punch
Keyboard Specialist

Labor Relations Representative
Labor services representative
Laboratory Assistant
Laboratory Technician
Land Surveyor
Landscape Architect
Law Enforcement and Investigation Occupations
Law Enforcement Candidate Record
Law Enforcement Exams Handbook
Legal Affairs Specialist
Legal Assistant
Legal Secretarial Assistant
Legal Stenographer
License Investigator
Light Maintainer

Mail Handler (USPS)
Maintainer's Helper, Group C
Maintainer's Helper, Group B
Maintenance Man (worker)
Maintenance Mechanic
Maintenance Mechanic (Automated Mail Processing Equipment) (A.M.P.E.) (U.S.P.S.)
Maintenance Supervisor
Maintenance Supervisor (Plant and Equipment)
Maintenance Supervisor (Track Equipment)
Maintenance Supervisor(Car Equipment)
Management Auditor
Mark-up Clerk (USPS)
Mason's Helper
Master Electrician
Master Plumber
Master Rigger
Master Sign Hanger
Mechanical Aptitude and Spatial Relations Tests
Mechanical Engineer
Mechanical Maintainer, Group B
Mechanical Maintainer, Group C
Medical Assistant
Medical Care Representative
Medical Conduct Investigator
Medical Record Technician
Medical Records Assistant
Medical Records Clerk
Medical Technologist
Mental Health Aide
Mental Hygiene Staff Development Specialist II
Mental Hygiene staff Development Specialist I
Mental Hygiene Staff Development Specialist III
Mental Hygiene Staff Development Specialist IV
Mental Hygiene Therapy Aide
Mineral Resources Technician
Mortuary Technician
Motor Carrier Investigator
Motor Equipment Mechanic
Motor Grader Operator
Motor Vehicle Inspector
Motor Vehicle Investigator
Motor Vehicle License Examiner
Motor Vehicle Operator
Motor Vehicle Representative

911 Operator see Emergency Dispatcher (911)
Narcotics Investigator
New York State Bar Examination
Notary Public
Nursing Assistant
Nursing Home Activities Specialist
Nursing Station Clerk Trainee
Nutrition Education Consultant
Nutrition Services Consultant

Occupational Therapist
Occupational Therapist Assistant
Office Aide
Office Assistant
Office Machine aide
Office Typist

Paralegal Aide
Park Attendant
Park Patrolman
Park Service Worker
Parking Enforcement Agent
Parole Officer
Payroll Clerk
Payroll Supervisor
Pest Control Aide
Pesticide Control Inspector
Physical Therapist Assistant
Plan Examiner
Plant Maintenance Mechanic
Plant Utilities Assistant
Plant Utilities Engineer
Plumber's Helper
Plumbing Inspector
Police Administrative Aide
Police Chief
Police Communication's Technician
Police Lieutenant
Police Officer
Police Officer - Nassau County Police Department
Police Officer - New York Police Department
Police Officer - Port Authority
Police Officer - Suffolk County
Police Promotion Manual
Police Sergeant
Postal Entrance Battery Test (use U.S. Postal Exams)
Power Cable Maintainer
Power Distribution Maintainer
Power Electronic Maintainer
Power Maintainer, Group B
Practice and Drill for the Clerk, Typist, Stenographer (use Office Associate)
Practice for Clerical, Typing and Stenographic Tests (use Office Associate)
Principal Administrative Associate
Principal Engineering Technician
Probation Officer
Probation Officer/Parole Officer
Process Server
Production Assistant
Professional Careers Test (PCT)
Program Officer (aging services)
Project Coordinator
Project Manager
Property Clerk
Psychiatric Social Worker
Psychology Assistant
Psychology Assistant III
Public Administrator
Public Health Advisor
Public Health Aide
Public Health Assistant
Public Health Educator
Public Health Inspector
Public Health Nurse
Public Health Representative
Public Health Sanitarian
Public Health Sanitarian Trainee
Public Information Specialist
Public Records Officer
Public Safety Dispatcher
Public Work Wage Investigator
Purchasing Agent
Purchasing Agent

Quality Assurance Specialist Trainee

Radio and Television Mechanic
Radio Mechanic
Radiologic Technologist
Railroad Clerk
Railroad Signal Specialist
Railroad Stock Assistant
Railroad Stockman
Real Estate Exams (NYS)
Real Estate Specialist
Real Property Manager
Recreation Director
Recreation Therapist
Rehabilitation Counselor
Rent Examiner
Rent Program Specialist
Research Assistant
Retirement Benefits Examiner
Revenue Equipment Maintainer
Road Car Inspector

Safety and Health Inspector
Safety Officer
Safety Officer Trainee
Safety Security Officer
Sanitarian Trainee
Sanitation dispatcher
Sanitation Enforcement Agent
Sanitation Worker
School Crossing Guard
School Guard
School Security Supervisor
Secretarial Assistant
Secretary I
Secretary II
Secure Care Treatment Aide
Security Guard
Security Officer
Security Police Officer USPS
Security Services Assistant
Senior Account Clerk
Senior Court Office Assistant
Senior Engineering Technician
Senior Mechanical Engineer
Senior Motor Vehicle Supervisor
Senior Personnel Examiner
Senior Sanitarian
Senior Stationary Engineer
Senior Training Technician
Senior Typist
Sewage Treatment worker
SF-171 --Writing your federal job application
Sheet Metal Worker
Signal Maintainer
Social Case Worker
Social Worker
Special Agent - (use Deputy U.S. Marshal)
Special Agent - (use Treasury Enforcement Agent)
Special Agent --FBI (use FBI Special Agent)
Special Electrical License
Special Officer
Staff Analyst
State Police (New York)
State Trooper
Station Agent
Stationary Engineer
Stationary Engineer (electric)
Steam Fitter
Steam Fitter's helper
Stock Clerk
Stockroom Worker
Structure Maintainer Groups A,B,C,D,&E
Structure Maintainer Trainee Group B (masonry)
Structure Maintainer, Group A
Structure Maintainer, Group B
Structure Maintainer, Group C
Structure Maintainer, Group D
Structure Maintainer, Group E (plumbing)
Structure Maintainer, Group F
Structure Maintainer, Group G (painting)
Substance Abuse Counselor
Substance Abuse Treatment Program Assistant
Supervising Painter
Supervisor (Social Work)
Supervisor I (Welfare)
Supervisor of Electrical Installations
Supervisor of Mechanical Installations
Supervisor of Park Operations
Surface Line Dispatcher

Tax Auditor
Tax Compliance Agent (Spanish speaking)
Tax Compliance Representative
Tax Technician Trainee
Taxi and Limousine Inspector
Taxpayer Service Representative
Telecommunications Aide
Telecommunications Analyst
Telecommunications Analyst Trainee
Telecommunications Qualification Test (TQT)
Telecommunications Specialist
Telephone Company Tests and TAB
Telephone Maintainer
Test Practice Book for 100 Civil Service Jobs **GENERAL BOOK**
Tests and Measurement Specialist
Thermostat Repairer
Toll Collector
Toll Equipment Mechanic
Track Equipment Maintainer
Traffic Checker
Traffic Control Inspector
Traffic Device Maintainer
Traffic Enforcement Agent
Train Dispatcher
Train Operator
Transit Electrical Helper's Series
Transit Electro-Mechanical Maintainer
Transit Management Analyst Trainee
Transit Property Protection Agent
Transportation Security Screener
Treasury Enforcement Agent
Treatment Unit Clerk
Turnstile Maintainer

U.S. Postal Entrance Battery test 460,470,other
U.S. Postal Exam/Battery test 473
U.S. Postal Police Officer (USPS)
Unemployment Insurance Investigator
Uniformed Forces Administrative Aide
University Police Officer
Urban Park Ranger
Urban Planner

Ventilation & Drainage Maintainer
Verbal and Clerical Abilities **GENERAL BOOK**
Vocational Rehabilitation Counselor
Vocational Rehabilitation Counselor Assistant

Warrant and Transfer Officer
Watershed Maintainer
Workmen’s Compensation Examiner
Youth Education Coordinator
Youth Division Counselor
Current as of 5/2009