Information Access Services

Queens Library’s Ask-a-Librarian service is staffed by experienced librarians who can provide you with brief answers to factual questions or refer you to resources that might answer your questions.

You can:

 Email us  your question and a librarian will answer your question within 2 business days.

 Chat with a librarian 24 hours/7 days a week. During regular business hours, Queens Librarians will be able to assist you while at other times, librarians from a cooperative program will do their best to assist you or refer your questions to the library for our librarians to follow up.

 Text us at 66746 and type ASKQL in the body of the message. We will answer your question within 1-2 business days.

 Call us in Telephone Reference at 1.718.990.0714, 1.718.990.0728 or 1.718.990.0778.


Cyber Center

  • The Central Library’s renovated and expanded Cyber Center opened to the public in September 2011.
  • It houses 72 computers.
  • Customers can use the computers for 1 hour/once a day.
  • There are 10 printers (no color printers). 
  • Queens Library does not charge for printing. Customers can print a maximum of 20 pages per day.
  • The Cyber Center Training Room has 24 laptops.
  • Free computer classes are offered to the public.
  • Available software applications:
    • Access
    • Excel
    • Photoshop
    • PowerPoint
    • Word
    • Mavis Beacon Typing Tutorial
  • ADA compliant PC (Kurzweil; JAWS)
  • Scanner
  • PC reservations: The Cyber Center has 4 PCs that can be reserved ahead of time up to 3 days in advance for 1 hour of use (customers must visit the Cyber Center to make their reservation). Please contact us if you wish to reserve a PC.
  •  To contact the Cyber Center please call 1.718.990.0769.


Telephone Reference
Our librarians are available to answer your short reference questions.

  • Call us at 1.718.990.0714/0728/0778
    • Monday – Thursday: 9:00 a.m. – 8:45 p.m.
    • Friday and Saturday: 9:00 a.m. – 6:45 p.m.
    • Sunday: 12:00 – 4:45 p.m.

For in-depth research, try our articles & databases using your Queens Library card and PIN.


Government Documents

  • The Central Library was designated a depository library in 1926.
  • The collection is shelved by Superintendent of Documents (SuDoc) number, instead of by Dewey Decimal number. Many of these government documents can be found in our library catalog and are customers can retrieve government information from any public computer in Queens Library.
  • The Federal Depository Library Program (FDLP) is the largest of the Superintendent of Documents programs in the USA and is administered by the Library Programs Service (LPS). It acquires and distributes depository materials and coordinates the Federal depository libraries in the 50 states, the District of Columbia and U.S. territories.
  • If you need assistance locating print or online government documents, please feel free to ask for our Government Documents librarian at the Central Library by calling 1.718.990.0728 or talk with any one of our librarians at the Central Library.



Foundation Center Funding Information Network Resources @ the Central Library

  • Queens Library is a Foundation Center Funding Information Network (FIN) partner. Customers have access to the Foundation Center Directory Online Professional and Foundation Grants to Individuals as well as the print reference collection of foundation resources.
  • The Foundation Center Directory Online Professional database is geared toward grant seekers who need funding for their nonprofit organization.
  • You have access to:
    • Over 108,000 foundations, corporate donors and grant-making public charities
    • Over 3 million current grants
    • Over 1 million IRS 990s that are searchable by keyword
    • Search grants by county, city ZIP code, congressional district and international grants
    • Search a foundation’s total grant dollars, number of recipients and grants
  • Contains close to 10,000 foundation and public charity programs that fund students, artists, researchers, and other individual grant seekers.
  • Lists funders of:
    • Arts and cultural support
    • Scholarships, fellowships, loans and internships
    • International applicants
    • Research support


For more grant funding opportunities, please see below: 

Catalog of Federal Domestic Assistance
A complete listing of federal grant programs, projects and service including summary program descriptions. Searchable by keyword.

Charity Navigator
Evaluates the financial health of American charities and provides ratings to guide donors. Collects statistics and ranks charities according to different criteria.

Council on Foundations
Contains information for grant making foundations and corporations. Provides resources to help grant makers set up and administer effective giving programs.

Federal Register
A publication of proposed rules and regulations, grant announcements, and notices from Federal agencies. This database is searchable from 1995 to present.

The Federal Government's one-stop shop for to search and apply for government grants.

Grantsmanship Center
Contains a complete list of proposal writing and strategic fund-raising seminars offered across the U.S.

Lists over 20,000 nonprofit and community organizations in 140 countries, which can be searched by name, location, or mission. Job and internship listings are provided as well.

PubHub: A Repository of Foundation: Sponsored Reports
A one-stop shopping site for Foundation-sponsored reports.