When searching the Internet, OCLC or other library catalogs, several libraries are listed as owning a particular title and yet Queens Library is unable to request the item/book. What is the reason for this?

There are several reasons for this:

  • That particular library does not participate in ILL (such as the research collections of NYPL).
  • The book is a part of a reference or archival collection and will not be lent out.
  • The library charges a fee for lending. However, Queens Library will borrow the book if the customer is willing to pay.
  • At the time that the request was made the book was already checked out by the lending library's customer.
  • The book is missing or lost.

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