Queens Library encourages renewal through "My Account" online or the mobile app, or through the automated telephone renewal system known as CALL (Customer Account Library Line). The telephone number for automated renewals through CALL is 718-990-8508. You will need your 4-digit PIN to renew by telephone or online. You may also renew materials in person at any Queens library or by directly telephoning any of our libraries. Customers do not need to bring items with them when renewing in person, however, they must present their library card or acceptable identification. Most library materials can be renewed up to three times. Interlibrary Loan and Reference materials are not renewable. For more info check My Account.