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How do I search for books, movies, music and more in the catalog?

Find library books, music, movies and more is a simple keyword search accessible from any page on the website. Enter a few significant words or “keywords” from your title, subject, etc. in the white box and then click "go". Your list of results will appear sorted by relevance. The number of results is displayed above your list.

Where do I find the hours, address, and phone number for a single library?

On the left, go to “Hours & Locations” on the front page. Select the library from the drop down list, or type in the zip code. Follow the links to get directions and more information about the library.

Where do I find a list of library locations and hours?

On the left, click Complete Listing in the Hours & Locations section the front page.

How do I renew my materials without going into the library?

Queens Library encourages renewal online through the "My Account" or through the automated telephone renewal system known as CALL (Customer Account Library Line). The telephone number for automated renewals through CALL is 718-990-8508. You will need your 4-digit PIN to renew by telephone or online
You may also renew materials in person at any Queens library or by directly telephoning any of our libraries. Customers do not need to bring items with them when renewing in person, however, they must present their library card or acceptable identification.
Most library materials can be renewed up to three times. Interlibrary Loan and Reference materials are not renewable. For more info check My Account.

What are the holiday closings for Queens Library?

Queens Library is closed during major holidays. Please visit our “Hours & Locations” section on the home page and click the Holiday Schedule tab.

Can I volunteer at my local library?

Volunteers are hired by individual local libraries. Please call your local library to ask about volunteering, or click Volunteer under Services link on the top menu.

What if I had a card previously but can not find it?

If you have had a card before and it is lost, stolen or expired, please visit any Queens Library location and speak to a Customer Service Representative.

What is the Read Down Your Fees program?

This is a program that allows children and young adults through age 21 to spend time reading in the library to get financial credit to pay for fees charged against their Queens Library cards.

Where can I take part in Read Down Your Fees?

You can take part at any Queens Library. Ask the information desk how to sign up. They will time your reading and give you Library Buck coupon(s). Bring your coupon(s) to the check-out desk for credit.

To Read Down my Fees, how long do I have to read, and how much money can I save?

Readers get $1 credit (you’ll get a Library Buck coupon) for each half hour they read. There is no limit on how long you read. Keep going until you have paid off all your fees.

Do I have to read anything special to Read Down my Fees?

You can read whatever you like. Any library book, magazine, data base or web site is acceptable. You can read in any language.

Is there any way other than reading to take part in the Read Down Your Fees program?

In many libraries, older kids can also read to or with younger children and both of you can get credit for the time. Ask your local librarian if you can volunteer to read to a younger child for the program.

Will the credit earned through Read Down Your Fees only be used for fees, or can I pay for lost books or other charges through this program?

Library bucks can be credited to any fees on your own card. Library bucks are non-transferable, (you can not give them to someone else.)

In the summer, can I get Read Down Your Fees credit for reading for the Summer Reading Program or do I have to read different things?

We give you credit for Read Down Your Fees when you read in the library. You get credit for Summer Reading whenever you finish a book, whether you read at home, in the library or anywhere else.

Why can’t people over 21 take part in the Read Down Your Fees program?

Read Down Your Fees is intended to help kids and young adults reduce their outstanding fees so they can use their library cards again. Most kids under 16 don’t have paying jobs. It can also be difficult for young adults. To encourage them to read more, and to help them out, the Queens Library offers this program as a “second chance” to pay off their debt.


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