Strategic Plan 2012-2015

The Queens Library’s Strategic Plan

Named “Library of the Year” in 2009, Queens Library is recognized as one of today’s most innovative and community-focused libraries. But what about tomorrow? Our plan is to get even better and even smarter about how we respond to and forecast the needs and goals of our community of users. To do that we need your input.

Creating a Playbook for 2012-2015

Over the next several months there will be opportunities for Queens Library users to support the envisioning of a strategic plan that will serve as Queens Library’s playbook for the next few years.  We are asking our community of library users and stakeholders to contribute ideas around three goal areas in particular:

  •  Powerful People
  •  Powerful Programs
  •  Powerful Places

Your Voice

During December 2012 Queens Library held five, open Community Forums at which library users were invited to reflect on their personal experiences of the library and contribute ideas to the development of the library’s strategic plan.

Community Forums were held at the following community libraries:

• Queens Library @ Corona Monday, Dec 17, 11 am to 12:30 pm
• Queens Library @ Far Rockaway Monday, Dec 17, 5:00 pm to 6:30 pm
• Queens Library @ Forest Hills Tuesday, Dec 18, 5:30 pm to 7:00 pm
• Queens Library @ Flushing Wednesday, Dec 19, 5:30 pm to 7:00 pm
• Queens Library @ Central Thursday, Dec 20, 5:30 pm to 7:00 pm

Strategic Planning Survey

About 14 million library users walk through Queens Library’s doors a year to find answers to questions, study and conduct research, borrow materials, attend programs and classes, or to strengthen their connections to their neighbors and the larger community. That makes Queens Library one of the busiest public libraries in the nation. The Queens Library 2012-2015 Strategic Planning Survey will allow Queens Library users to tell us more about how they use the library, what services they value most, and where the library might prioritize its resources to better match their needs and wants.

Be sure to take the survey when it goes live and to look for survey results and future opportunities to provide feedback as the Queens Library Strategic Plan 2012-2015 takes shape.


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