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Mission Statement

Queens Library transforms lives by cultivating personal and intellectual growth and by building strong communities.

 

VISION STATEMENT

Our vision is a vibrant, informed, cohesive, and empowered society.

 

VALUES

Inclusion: Queens Library welcomes and serves everyone.

Access: We provide free information, programs, and services that are open to all.

Intellectual Freedom: We uphold the right to privacy and the right to seek, access, and
express diverse points of view.

Customer Service: We care about the people we serve and strive to deliver exceptional
experiences.

Innovation: We encourage organizational and staff innovation that adapts to emerging
needs.

Integrity: We are committed to transparency and accountability.

Respect: We treat our customers, staff, and diverse communities with respect and courtesy.

Excellence: We hold ourselves to the highest standards in everything we do.