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Milestone in FY 2002

The Queens Borough Public Library serves a population of 2.2 million in one of the most ethnically diverse counties in the U.S. How do we do it? With creativity, enthusiasm, respect for the past and solid values that will carry us into the future.

  • More than 16.8 million library items were circulated.
  • More than 16.3 million people came to Queens Libraries in person.
  • An additional 923,430 people visited Queens Library electronically and viewed 12.4 million pages.
  • In FY ‘02, Queens Library’s collections contained 9.8 million items. 762,000 new items were purchased during the year.
  • More than 24,000 informational, literary and educational programs were attended by 529,000 library customers. Many centered on job search skills and healthcare information, in partnership with the Queens Health Network. Some light-hearted series’ included programs surrounding the 50th anniversary of the popular “I Love Lucy” television sitcom and the ever-popular Carnegie Hall/Neighborhood Concert Series.
  • More than 1,215 general and literacy volunteers donated 71,600 hours of service, monitoring children’s programs, shelving books, using their creative energies to hold art classes, tutoring literacy students, helping new Americans practice their English and more. Their contributions are priceless.
  • Staff answered 4.69 million reference and directional questions in FY ’02. Additionally, library customers used in-house reference materials and computers to find their own answers 6.11 million times.
  • There were 868,835 registered borrowers in FY ’02.
  • Queens Library partnered with the NY State Department of Labor to establish the One-Stop Career Center adjacent to the New York State Employment Office in Jamaica. The booth is staffed by a part-time librarian who provides information on how Queens Library’s resources can help in the job search. Queens Library and the One-Stop were designated as Twin Towers Job Links to assist displaced workers.
  • Collections of Digital Video Discs (DVDs) were added to all branches. The International Relations Office was established to assist colleagues from around the world in learning about the North American model of public librarianship.
  • Queens Library received the Dun & Bradstreet Award for Outstanding Service to Minority Business Communities. Library Director Gary E. Strong was given the Businessperson of the Year from the Queens Chamber of Commerce; the Charlie Robinson Award from PLA; 21st Century Librarian Award from Syracuse University, which was presented in October, 2002